We analyze shopper behavior in retail spaces.

Total Store Research

Measuring spatial effects comprehensively.

Our proprietary technology and specialized methods developed for use at the point of sale provide a simple and intuitive way to analyze shopper journeys and touchpoints comprehensively. It helps identify relevant shopper types and their behavior on the floor while uncovering the dependencies between moods and spatial cues.

Our approach enables you to discover deep patterns in shopper behavior based on spatial factors and improve the performance of your store.

Solutions Total Store Reseach

Total Store Check

Provides deep insights into the actual behavior of shoppers.

Total Store Dokumentation 360°

Experience the retail space from the shopper’s perspective.

Category Check

Understanding shopper behavior in the category.

Brand Check

Is the brand fit for the point of sale (PoS)?

Shopper Journeys

Real Shopper Journeys based on actual behavior.

Shopper Typen | Missions

Realistic assessment of shopper behavior.

Shopper Attention

Identified shopper attention patterns.

Shopping Stress

Optimization points for a more positive shopping experience.

Category Entry Points

Relevant customer communication for increased visibility.

An Overview of All Solutions and Methods

Methods Total Store Reseach

Shopper Observer

Behavior | Observation
Shopper Impact

Experience | Implicit Measurement
Shopper Mind

Experience | Accompanied Shopping
Shopper Emotion

Experience | Emotion Measurement

Shopper Mapping

Structure | Implicit Measurement
Shopper Decision

Decision | Implicit Measurement
Shopper Analytik

Traffic | Sensors
Shopper Simulation

KI-Simulation | Forecasts

We would be happy to provide you with more details about our methods in a personal presentation!

Shoppermetrics

Key figures with clear edges and knowledge about the shopper, that’s what counts.